When deciding whether to outsource warehousing and distribution, it is essential to consider if your business is experiencing rapid growth, struggling with inefficiencies, or spending too much money on warehousing and distribution. When faced with supply chain difficulties, you have a choice to make; you can keep trying to manage logistics internally or outsource your logistics to a warehousing and fulfillment partner. A warehousing provider can help you optimize your supply chain and improve business operations.
If you are unsure which option is best suited for your company, look for indications that might help you decide. The following are the most critical indicators that it may be the right time to outsource your logistics to a warehousing specialist:
1. Need to scale your business faster
When a company proliferates, it often does not have the time or resources to manage its logistics. Outsourcing warehousing and distribution to a third-party provider can help businesses scale more quickly and efficiently. A warehousing partner can help you manage your inventory, shipping, and delivery processes, allowing you to focus on expanding your core business. The management need not worry about hiring and training new staff, high seasonal demand, quick order fulfillment, and so on. This gives managers the bandwidth required to take up more critical tasks that can help scale businesses faster by better allocating resources.
2. Struggling with inefficiencies in your supply chain
If you are experiencing:
- Slower order fulfillment time leading to higher customer cancellations and lower salesÂ
- Mismanagement or loss of inventory inside the warehouse
- Inability to capture 100% orders from multiple sales channels
- Higher dependency on manpower within the warehouse and across the supply chain
- Delays and inaccuracies in order processing due to human decision-making errors
Outsourcing warehousing and distribution may be a good solution. A warehousing provider can help you optimize your supply chain and improve delivery time. Businesses need a WMS to report order statuses in real-time to succeed with omnichannel fulfillment. With advanced tech features provided by the service provider, retailers have greater flexibility in decision-making. Also, your company may choose which site, and how much space is best suited to fulfill a consumer order in the fastest time frame.
3. Experiencing high costs associated with warehousing and distribution
If you spend a lot of money on warehousing and distribution, it may be time to outsource these operations to a warehousing partner. You can save money on labor, real estate, and other expenses by outsourcing. One of the biggest expenses associated with operating an internal warehouse is the capital investment required to set it up. By outsourcing this function, you can switch from a CapEx to an OpEx model, thereby freeing up locked cash flow. There will also be a significant cost reduction in updating the rapidly changing technology, warehouse management software (WMS), in the retail space.
Specialized warehousing partners focus on improving their services by updating to the latest technology. The cost reduction here is not just in terms of adopting new technology but also the efforts that will be spent on training the staff. One of the other advantages of outsourcing warehousing operations is the reduction in shipping costs. By working with a warehouse partner that has widespread centers, across the country, the shipping cost incurred to deliver the products to customers or other locations can be reduced.
4. Declining Customer Satisfaction
Late deliveries, mistakes and inaccuracies in order processing, and damaged products are all reasons for customer dissatisfaction. It is a priority to take action before your company’s reputation is harmed. This procedure begins by identifying supply chain problems and implementing modifications to your systems to address them. A more accessible and practical option is outsourcing your order fulfillment and shipments. With a warehousing partner handling these aspects of your company, you may observe how digitization, industrial kitting, and stringent quality control methods can improve consumer happiness.
5. Addressing fluctuating demand patterns
A demand surge is generally the consequence of many consumers rushing to buy supplies or goods simultaneously. Natural calamities, cultural events, such as the recent COVID-19 epidemic, and spontaneous changes in demand may result in supply chain disruptions and fluctuations in the market. By expanding or contracting warehouse operations as needed, a warehousing partner can assist businesses in attaining the desired scalability. These fluctuations often make it challenging to manage warehousing operations in-house resulting in loss of sales to more easily available competitor products.
6. Handling messy reverse logistics
A tried-and-true reverse logistics procedure is an excellent method to speed up return pick-up and processing, to minimize time and costs associated with returns management. With retail going omnichannel, it is essential to streamline returns processing for better sales. Distributed warehousing, and making return pick-ups geographically streamlined, by returning to the closest warehouse, will enable rapid re-commerce for the next purchase.
While the precise omnichannel order fulfillment strategy will vary from firm to firm, one thing is sure: companies are aware they must aggressively embrace Omnichannel selling and fulfill those purchases as quickly as possible. It is, therefore, a priority to understand the current stage of your company’s warehouse management system wms and order fulfillment process to decide if it may be time already to outsource your fulfillment solutions.