One of the world’s leading sportswear brands was operating on multiple tech platforms in a single warehouse which adversely affected the overall warehouse performance. With Increff WMS they were able to get a single view of inventory with real-time inventory order sync to ensure no order cancellations due to stockouts or blocking of inventory for one channel.
Objective: To build efficiency in warehouse operations and reduce time spent in toggling between the different screens and multiple platforms. Have the ability to view 100% of inventory, exposed across all sales channels, thereby improving order fulfillment efficiency and accuracy.
Solution:
- A single view of inventory – A one-stop solution for OMS (Order Management Solution), WMS (Warehouse Management Solution), CIMS (Channel Integration Management Solution), and IMS (Inventory Management System).
- Ability to showcase 100% of inventory across all sales channels
- Lowered cost of operations with inventory serialization and increased order accuracy
Results:
- 40% reduction in inventory holdings
- 3x increase in pure online sales
- 99.9% order fulfillment accuracy
- SLA reduced from 3 days to 1 day
- Live inventory-order sync to ensure no order cancellations due to stockouts
- Easy training modules for quick ramp-up during peak sales
